
Frequently asked questions.
Looking for fast, honest answers about our electrical services? You’re in the right place. Below are some of the most common questions we get from homeowners and businesses across Sydney.
General Questions
Q: What areas do you service in Sydney?
A: ETS Electrical services the wider Sydney metro, including the Inner West, Northern Beaches, Eastern Suburbs, Western Sydney and beyond. We frequently work in suburbs like Marrickville, Bondi, Manly, Parramatta and Coogee.
Q: Are your electricians licensed and insured?
A: Yes. All our electricians are fully licensed and insured in New South Wales. We’re also Level 2 ASP accredited, which means we can handle more complex jobs like switchboard upgrades and mains connections.
Q: Do you offer free quotes?
A: Absolutely. We provide fast, free quotes with upfront pricing — no hidden fees or surprises.
Q: Do you offer emergency electrical services?
A: Yes, we offer 24/7 emergency electrician services across Sydney. Whether it’s a power outage, blown fuse or urgent repair, we’re ready to help.
Residential Electrical FAQs
Q: Can you install ceiling fans or downlights?
A: Yes. We install ceiling fans, LED downlights, smart lighting, outdoor lighting and more. We also ensure all wiring is safe and compliant.
Q: What’s involved in a switchboard upgrade?
A: We assess your existing board, upgrade it to a modern safety-compliant version, and ensure all circuits are protected by RCD safety switches.
Q: Do you work with smart meters or solar systems?
A: Yes. Our Level 2 electricians can install and connect smart meters, and we work alongside solar installers for safe integration.
Commercial & Real Estate FAQs
Q: Do you offer commercial electrical services?
A: Yes. We work with offices, retail stores, hospitality venues and property managers across Sydney. From fit-outs to maintenance, we’ve got you sorted.
Q: Do you handle strata and real estate electrical jobs?
A: We regularly partner with strata managers and real estate agencies for reliable and affordable electrical services — including safety checks, compliance reports and ongoing maintenance.
Pricing & Booking
Q: How much does an electrician cost in Sydney?
A: Rates vary depending on the job. We provide fixed quotes for transparency. Emergency call-outs and Level 2 services may cost more depending on urgency and complexity.
Q: How do I book a job?
A: You can call us directly or fill out our online quote request form. We’ll confirm your job and give you a clear time window.
Q: Do you offer same-day service?
A: Yes — when available. Call early in the day and we’ll do our best to fit you in. For urgent issues, our 24/7 team is ready to go.
Licensing, Safety & Compliance
Q: What is a Level 2 electrician?
A: A Level 2 ASP (Accredited Service Provider) can work on services connected to the electricity network — like metering, mains upgrades, overhead/underground connections and switchboard installations.
Q: Do you issue compliance certificates?
A: Yes. All work is carried out to NSW regulations and we issue Compliance Certificates where required.