What to Do When the Power Goes Out
When the lights suddenly go out and your appliances grind to a halt, panic can set in fast. Whether it happens in the middle of the night or during a busy workday, a power outage can be more than just an inconvenience – it can be dangerous.
If you're in Sydney and searching for help, you're not alone. Thousands of residents each year look for a 24/7 emergency electrician when the unexpected hits. This guide will help you understand what to do when the power goes out and when to call in the pros.
Step 1: Check the Scope of the Outage
Before you reach for the phone, determine whether it’s just your home affected or a wider area.
Check other rooms: Is it a single light circuit or your entire property?
Look outside: Are streetlights and neighbours also in the dark?
Visit the Ausgrid or Endeavour Energy websites to check for planned outages in your area.
If it’s just your home, the problem is likely internal – and that’s when you may need a licensed electrician.
Step 2: Check Your Switchboard
Your switchboard is the nerve centre of your home’s electrical system.
Look for tripped safety switches or blown fuses
Do a reset: If a circuit has tripped, try resetting it once. If it trips again, don’t force it – this indicates a deeper electrical issue.
Smell anything burning or see scorch marks? Cut power immediately and call an emergency electrician.
Never attempt DIY repairs on your switchboard. It’s not only dangerous but also illegal unless you’re a licensed electrician.
Step 3: Call a 24/7 Emergency Electrician in Sydney
If your power outage is isolated to your property and not caused by an appliance, it’s time to call in an expert.
At ETS Electrical, our Sydney-based team is available 24/7 for emergencies. With over 13,000 jobs completed, we know how to diagnose and fix urgent power issues quickly and safely.
Our team is fully licensed and Level 2 ASP accredited and experienced in:
Fault detection
Switchboard repair
Safety switch replacement
Storm damage response
Power pole or service line issues
We arrive with the right tools and expertise to get your lights (and life) back on.
Step 4: Stay Safe While You Wait
While help is on the way, prioritise safety:
Unplug sensitive electronics to avoid damage from surges
Use torches, not candles, to prevent fire risk
Avoid using wet hands or standing water near power points
If there's a burning smell, crackling noise or visible smoke, evacuate immediately and wait for the electrician from a safe distance.